Subscription policy.

Last updated September 11, 2026

Choosing a subscription

Subscriptions are optional. Select your coffee and a 100g or 250g bag, then choose the monthly subscription option on the product page. All coffee is supplied as whole beans and roasted for pour-over; we do not offer grinding. Choosing a one-time purchase does not enroll you in a subscription.

Price & recurring billing

The monthly option currently saves 10% on the coffee price. The selected price, billing interval, and initial order total are shown before you place the order. Shipping and any applicable taxes are additional and are shown at checkout. Free shipping applies separately to each shipment when its merchandise subtotal reaches $50 after discounts.

For an automatically billed subscription, selecting the subscription and placing the order authorizes the initial payment and recurring monthly charges until cancellation. The initial payment is due when the order is placed; future charges follow the schedule shown in your account. If your payment method requires manual renewal, each renewal must be paid before dispatch and is not charged automatically. Your plan continues without a fixed end date, and there is no minimum number of renewals.

We will notify you before changing recurring prices or other material subscription terms, giving you an opportunity to cancel before the change applies and obtaining any consent required by law.

Managing your plan

Sign in to My Account → Subscriptions and open the plan you want to manage. Review the next payment date and use the actions available for that subscription. Address and saved-payment details can also be managed through your account.

If a pause or suspend option is available, its use is subject to the plan’s current limits. Resuming a plan may change its next payment date; check the date shown in your account. For help changing coffee, bag size, or a delivery already being prepared, contact hi@fabledlot.com. Changes requested after processing begins may apply only to a future order.

Cancelling

You can cancel through My Account → Subscriptions → View → Cancel. You can also request cancellation by emailing hi@fabledlot.com from the email address associated with the subscription. There is no cancellation fee.

Cancel before the next scheduled payment to stop that renewal. Use your account for an immediate change near the renewal date. If you cancel by email, we will confirm when your request has been processed and honor the time of your request when reviewing any later renewal charge. If you have trouble cancelling, contact us promptly and tell us the affected plan and renewal date.

Cancellation does not automatically reverse a payment already taken or cancel a shipment already being prepared. Contact us about the current order as soon as possible. Our Shipping & Returns Policy applies to that order. Deleting a payment method, disconnecting Google, or unsubscribing from marketing emails does not cancel a coffee subscription.

Payment problems & availability

If a renewal payment fails, your subscription may be placed on hold and fulfillment delayed. The payment system may retry an authorized payment, and you may need to update your payment method or pay the outstanding renewal through your account. Check the account status before placing another order to avoid duplicates.

Coffees are subject to availability. If your selected coffee becomes unavailable, we will contact you about the options rather than substitute a different coffee without your agreement. We may pause or end an unavailable plan and refund any payment for coffee that cannot be supplied.

Delivery & order support

The dispatch window, delivery terms, and refund process for subscription shipments are the same as those in our Shipping & Returns Policy. Each renewal is a separate order. Contact us if a shipment is damaged, incorrect, missing, or has a quality issue.