Fabled Lot / Coffee questions
A little clarity for your cup.
From choosing a coffee to caring for your next delivery.
Which coffee should I choose?
Start with the tasting notes and processing details in The Collection. Fruit-forward, floral, and more rounded profiles offer different starting points. If you would like a recommendation, email hi@fabledlot.com and tell us what you enjoy drinking.
What sizes and grind options do you offer?
Every coffee comes in 100g and 250g bags, as whole beans only. We roast for pour-over and do not offer a grinding service. Grind the beans just before brewing.
What do the tasting notes mean?
Tasting notes describe flavors and aromas the coffee may remind you of; they are not an ingredient list. Your water, grind, and brewing method affect the cup. Read the product’s processing information and contact us if you have ingredient or dietary questions.
How should I store my coffee?
Keep the bag sealed in a cool, dry place, away from direct sunlight and strong odors. Avoid repeatedly moving an opened bag in and out of the refrigerator.
How much coffee should I use?
Our pour-over starting recipe uses 16g of coffee and 250ml of water. Adjust the grind and ratio to taste. See our brew guide for the steps.
How do subscriptions work?
Choose a coffee and bag size, then select the monthly option to save 10% on the coffee price. Shipping and any applicable tax are additional. The subscription renews monthly until cancelled. See the Subscription Policy for the billing and delivery details.
How do I cancel a subscription?
Open My Account → Subscriptions, select View on the plan, and choose Cancel before its next scheduled payment. There is no cancellation fee. For help, email hi@fabledlot.com. An order already charged or being prepared is handled separately under our Shipping & Returns Policy.
Where do you ship, and what does it cost?
We ship within the United States. Standard shipping is $7.99, or free when the merchandise subtotal is $50 or more after discounts. This applies separately to each subscription shipment.
When will my order leave the roastery?
We dispatch within 2–5 business days after payment is confirmed, unless a different window is stated for your order. Carrier transit time is additional. See Shipping & Returns for delivery and delay information.
Can I return coffee?
We do not accept coffee returns for a change of mind or taste preference. If your order is damaged, incorrect, or has a quality issue, contact hi@fabledlot.com within 14 days of delivery so we can review it and arrange an appropriate replacement or refund. This request does not limit your rights under applicable law.
How can I pay?
Available card and wallet payment methods are shown at checkout. Apple Pay and Google Pay appear only when the site, device, browser, and wallet meet the provider’s requirements. A preview or test-mode notice means that no real payment or shipment will take place.
How do I contact you?
Email hi@fabledlot.com for order, coffee, subscription, or privacy questions. Include your order number when you have one. Never send card numbers or passwords by email.